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Garage Door Opener Help

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    The Door Reverses When Going Down

    • The most common problem is the door reversing when you want it to close. A safety design tells the opener if something is in the way of a garage door or otherwise obstructing it. The Consumer Product and Safety Commission required that all door openers manufactured after 1993 come with electric eye door sensors.

      If there is nothing obstructing the doo, a simple cleaning of the sensors will usually solve this problem. Also make sure that the sensors have not been hit and misaligned.

      Another area to check is the operation of the door in the curve of the track. A slight bind will cause the door to go back up.

    How Do I Open the Door during Power Outages?

    • If you have access to your garage, you can pull on the release trolley that is hanging from the operator. This releases the door from the operator and you are able to use it manually. Consider attaching an emergency release kit if the garage door is your primary entry way.

      The mechanical piece is installed through a hole in the door. A cable runs from the mechanism to the emergency release on the opener. To use it, you insert a key to unlock the mechanism and pull the cable. When the cable is pulled, it releases the door from the opener.

    The Chain Makes a Lot of Noise

    • During the course of operation, the opener chain may become slack and noisy. You will have to tighten the chain to eliminate this. Close the garage door and use the emergency release to disconnect the door from the opener. The chain adjustment is located near the master link. It consists of two or three nuts on a bolt. Using two wrenches, you hold one nut firm while turning the adjusting nut. Do this until the slack is out of the chain without over-tightening it. A little slack in the chain is good for optimal performance of your opener.

      The garage door is the largest moving part of your home. Always maintain your garage door opener and garage door. Periodically spray the moving parts with a good quality door lubricant. Visually inspect your springs and cables. If they are frayed or broken, contact a professional to repair them.

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