Function

• Case manager supervisors assess clients in order to determine which services are appropriate and available to the client. These case managers perform client orientation where the client is fully informed about the services that a particular non-profit organization, such as a homeless shelter, provides. Case manager supervisors give clients advice on life skills, such as economic sustainability, with the goal of helping clients become independent. Many case manager supervisors have clinical backgrounds whereby they provide consultation to clients about medical issues. The case manager supervisor is also responsible for overseeing all employees responsible for providing services. Many case managers serve as external liaisons between the nonprofit organization and outside organizations. Some case manager supervisors work with the families of clients, according to Idealist.org. Case manager supervisors are also responsible for raising awareness about the organization they are a part of.
  
  

Conditions

• The facilities that case manager supervisors work in include shelters, clinics and group homes. These locations are often limited in the number of resources available. The Bureau of Labor Statistics reports that many of those that case manager supervisors work with can be dangerous and that safety precautions must be taken to avoid violence.
  
  

Skills

• According to the Bureau of Labor Statistics, case managers need at least a high school diploma, though case manager supervisors usually need thorough experience in case management. Managerial skills such as training and human supervision are needed, according to Idealist.org. Interpersonal skills are especially important since case manager supervisors often work with clients who are under a great deal of strain.
  
  

Outlook

• The need for case manager supervisors between 2008 and 2018 is expected to grow by 23 percent, according to the Bureau of Labor Statistics. This growth is mostly driven by a growing elderly population that will need more social services. There are also a large number of workers who leave this profession.
  
  

Earnings

• Payscale.com reports that case manager supervisors can earn between $45,250 and $98,353. Entry-level case manager supervisors can sometimes earn as much as $68,747. Hospitals pay case manager supervisors the most, while non-profit and state and local governments pay case manager supervisors the least.