Normal Sounds

• Before you begin your troubleshooting efforts, note that the refrigerator will make a buzzing, humming or water sound during normal operation. A clicking sound may be heard as new ice cubes are produced and drop into the ice bucket. If the clicking sound is only present occasionally and the temperature issue can be resolved, the clicking sound may be a normal part of the refrigerator function.
  
  

Power

• Take a good look at the power cord on the Kenmore refrigerator, and verify that it is fully pushed into an electrical outlet. If the plug has fallen out partially or is not completely connected, the refrigerator may have power but might not cool correctly and may make some strange noises, such as clicking. Remove other appliances from the power outlet if necessary to fully support the electrical needs of the refrigerator.
  
  

Vents

• Cold air travels throughout the refrigerator using vents in the back and sides of the freezer and refrigerator compartments. If these vents are blocked due to food items or other packages, a clicking sound may result, the cold air might be inhibited, and the refrigerator will not cool adequately. Push all items away from the vents to help proper airflow throughout the refrigerator and freezer.
  
  

Doors

• Opening refrigerator doors allows warm air to enter the refrigerator on a regular basis. As a result, the refrigerator may seem as thought it is not cooling and the refrigerator motor will run frequently, which can make noise such as clicking. Keep the doors shut as much as possible, and inspect the door gasket to ensure soil is not preventing a good seal when the door closes. Wipe the gasket with a clean, damp cloth if the gasket is dirty.
  
  

Self Defrost

• If the automatic defrost cycle is operating, the refrigerator will make noise and it may not seem as cold as usual. The defrost timer makes a clicking sound when the cycle begins and ends, which is a normal sound. Wait 30 minutes, and check the refrigerator again to ensure the self-defrost cycle has ended and normal operation has resumed.
  
  

Repair

• Contact Kenmore for service if troubleshooting steps do not resolve the problem and the cooling problem and/or noise persists. Problems with the thermostat, defrost timer, wiring or other issues may exist.