How to Troubleshoot an Antivirus 2009 Popup Problem
- 1). Click the "Start" button and type in these file names in the "Search" dialogue to locate them on your PC:
%ProgramFiles%\AntivirusPro2009
%ProgramFiles%\AV9
%ProgramFiles%\Power-Antivirus-2009
%UserProfile%\Start Menu\Antivirus 2009
%ProgramFiles%\Antivirus 2009
AntivirusPro2009.exe
ieexplorer32.exe-removed_skip
ieexplorer32.exe
AV2009Install[1].exe
Power-Antivirus-2009.exe
%UserProfile%\Start Menu\Antivirus 2009\Antivirus 2009.lnk
%UserProfile%\Start Menu\Antivirus 2009\Uninstall Antivirus 2009.lnk
%UserProfile%\Start Menu\Antivirus 2009
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk
%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll
%UserProfile%\Desktop\Antivirus 2009.lnk
c:\WINDOWS\system32\scui.cpl
c:\WINDOWS\system32\winsrc.dll
c:\WINDOWS\system32\ieupdates.exe
c:\Program Files\Antivirus 2009\av2009.exe
c:\Program Files\Antivirus 2009
AV2009Install_880405[2].exe
AV2009Install_880405[1].exe
Uninstall Antivirus 2009.lnk
Antivirus 2009.lnk
av2009[1].exe
AV2009Install.exe
Antivirus2009.exe
av2009.exe
%PROGRAMFILES%\AV9\av2009.exe
%PROGRAMFILES%\Antivirus 2009\av2009.exe - 2). Right-click on each file name and choose "Delete" from the options menu.
- 3). Right-click on your "System Tray" to start the "Task Manager." Click the "Processes" tab to see if the Antivirus 2009 program is still running.
- 4). Click on these file names and click "End Process" to stop them:
%PROGRAMFILES%\AV9\av2009.exe
AntivirusPro2009.exe
%PROGRAMFILES%\Antivirus 2009\av2009.exe
ieexplorer32.exe
AV2009Install[1].exe
Power-Antivirus-2009.exe
c:\WINDOWS\system32\ieupdates.exe
c:\Program Files\Antivirus 2009\av2009.exe
AV2009Install_880405[2].exe
AV2009Install_880405[1].exe
av2009[1].exe
AV2009Install.exe
Antivirus2009.exe
av2009.exe - 5). Click the "Start" button and type in "Regedit" into the "Run" box. Press "Enter."
- 6). Click "Edit" and "Find" on the toolbar. Find the following Registry Keys and right-click to delete them:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "75319611769193918898704537500611"
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "ieupdate"
HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328}
HKEY_CURRENT_USER\Software\75319611769193918898704537500611
Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Antivirus 2009 - 7). Click the "Start" button and type in "Cmd" into the "Run" box. Press "Enter."
- 8). Type "Regsvr32 /u [DLL_NAME]" and press "Enter." Replace "DLL_NAME" with these malicious Antivirus 2009 files to un-register each DLL:
%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll
c:\WINDOWS\system32\winsrc.dll - 9). Close all windows and reboot your computer.