Pacifica Resorts Timeshare Complaints
Pacifica Resorts
Legal Name:
Inmobiliaria LR, S. A de C.V.
Resort sales locations
Ixtapa
Hotel Representatives:
Myriam Denisia, Lety Rey
Common Complaints:
Pacifica has increased their maintenance fees at higher rates than were outline in their contracts.
All of their clients were imposed Special Assessments on one or several occasions which, in effect, doubled their yearly maintenances fees without stating the specific reason for the additional assessment fee.
Salesperson misrepresents the value of the property and resale value if the client decides to sell in the future
They are threatening to send owners to collections or sue for damages.
High pressure sales and extensive delay tactics
Salespeople offer clients false promises
MORE COMPLAINTS:
Patrick: I want to get out of my timeshare, i got taken advantage of and they don't want to cooperate and give a solution.
Joe: We were just at Pacifica after upgrading last year. We reserved the room we wanted for this year. When we arrived, we were told our room was not available, but were placed in a nicer unit for one week. Then were were told we would have to move to a lesser unit than what we signed up for. We never did spend a night in the unit we were supposed to. This is a very beautiful resort, but is having some major problems. I don't know if it's just Americans that are having this done to them or if the Mexican people are seeing it too. Many of the employees were wonderful, but we were still left with the feeling that our unit was sold out from under us.
ted: It seems to me that the developer/owner is using maintenance fees from the Ixtapa location to finance the sale promotion and construction expenses of a newer location in Zihuatanej. This has resulted in very high and the never ending escalation of annual maintenace fees plus the deterioration from the neglected upkeep of the Ixtapa property. In my opinion, it's a Ponzi scheme.
Dave: I have been going here for 18 years and the administrative services never get better. Check out is always a nightmare. the fees go up every year. The maintanence fee of a studio is the same as a Senior suite twice the size. I have 4 years left on my contract and they want additional fees for improvements. They add charges to the check out fees for tips for staff and donations and do not disclose this unless yyou ask. They waste your vacation and steal your time by forcing you to negotiate and inqurie about everything. I would not recommend anyone entering a new contract with these people. They have this way of making you feel it is a cultural requirement to pay. It is weird!!
brett boucher: My wife and I fell into the timeshare fraud at Pacifica grand 2 years ago and I have the same complaints about this company. They lied about the value of the property, there is never a room available when we want to go, the maintenance fee goes up $110 a year, They never respond to questions asked about the free services or gifts offered when we purchased. They said we cannot get out of our contract and will be sent to collections or sued. Pacifica is a fraud BEWARE... we just want out, even willing to give them the $8000 we have already paid them.
To learn more about services for timeshare victims, visit:
Pacifica Resorts Timeshare Complaints
Legal Name:
Inmobiliaria LR, S. A de C.V.
Resort sales locations
Ixtapa
Hotel Representatives:
Myriam Denisia, Lety Rey
Common Complaints:
Pacifica has increased their maintenance fees at higher rates than were outline in their contracts.
All of their clients were imposed Special Assessments on one or several occasions which, in effect, doubled their yearly maintenances fees without stating the specific reason for the additional assessment fee.
Salesperson misrepresents the value of the property and resale value if the client decides to sell in the future
They are threatening to send owners to collections or sue for damages.
High pressure sales and extensive delay tactics
Salespeople offer clients false promises
MORE COMPLAINTS:
Patrick: I want to get out of my timeshare, i got taken advantage of and they don't want to cooperate and give a solution.
Joe: We were just at Pacifica after upgrading last year. We reserved the room we wanted for this year. When we arrived, we were told our room was not available, but were placed in a nicer unit for one week. Then were were told we would have to move to a lesser unit than what we signed up for. We never did spend a night in the unit we were supposed to. This is a very beautiful resort, but is having some major problems. I don't know if it's just Americans that are having this done to them or if the Mexican people are seeing it too. Many of the employees were wonderful, but we were still left with the feeling that our unit was sold out from under us.
ted: It seems to me that the developer/owner is using maintenance fees from the Ixtapa location to finance the sale promotion and construction expenses of a newer location in Zihuatanej. This has resulted in very high and the never ending escalation of annual maintenace fees plus the deterioration from the neglected upkeep of the Ixtapa property. In my opinion, it's a Ponzi scheme.
Dave: I have been going here for 18 years and the administrative services never get better. Check out is always a nightmare. the fees go up every year. The maintanence fee of a studio is the same as a Senior suite twice the size. I have 4 years left on my contract and they want additional fees for improvements. They add charges to the check out fees for tips for staff and donations and do not disclose this unless yyou ask. They waste your vacation and steal your time by forcing you to negotiate and inqurie about everything. I would not recommend anyone entering a new contract with these people. They have this way of making you feel it is a cultural requirement to pay. It is weird!!
brett boucher: My wife and I fell into the timeshare fraud at Pacifica grand 2 years ago and I have the same complaints about this company. They lied about the value of the property, there is never a room available when we want to go, the maintenance fee goes up $110 a year, They never respond to questions asked about the free services or gifts offered when we purchased. They said we cannot get out of our contract and will be sent to collections or sued. Pacifica is a fraud BEWARE... we just want out, even willing to give them the $8000 we have already paid them.
To learn more about services for timeshare victims, visit:
Pacifica Resorts Timeshare Complaints