How to Completely Reset a Zune
- 1). Set the "Hold" switch of your Zune player to the unlocked position.
- 2). Press the "Back" button and hold it while you press and hold your Zune Pad's top part. Release these buttons as soon as the player starts to power up.
- 3). Press and hold your Zune's "Back" button while you press its Zune Pad and "Play/Pause" button if you are using a 4 GB, 8 GB or 80 GB Zune. Continue holding these buttons while your Zune restarts and wait for the "Please wait" signal to appear on the screen. "Connect Zune to your PC" will appear right after this message.
- 4). Press and hold your Zune's "Back" button while you press both the center and left side of your Zune pad if you are using a 30 GB Zune. Continue holding these buttons while your Zune restarts and wait for the "Please wait" signal to appear on the screen. "Connect Zune to your PC" will appear right after this message.
- 5). Connect your Zune player to your PC with its USB cable as soon as you see the "Connect Zune to your PC" on its screen. Update the device with the current Zune software to completely reset its settings.