Removal of the W32 Sasser Worm
- 1). Close all open programs. Click the "Start" menu and right-click "My Computer." Click "Properties" to launch the System Properties dialogue box. Click the "System Restore" tab and click the "Turn off System Restore on All Drives" check box. Click "Apply," click "Yes," and click "OK" to save the changes and disable System Restore.
- 2). Go to the Symantec Support page and click the "Download Removal Tool" link. When prompted, click "Save" and save the removal tool to a simple location such as the desktop.
- 3). Restart your computer. Press "F8" repeatedly before Windows resumes. You should see the "Advanced Boot Options Menu." Select "Safe Mode" using the down arrow key and press "Enter" to launch Windows in Safe Mode.
- 4). Double-click the W32.Sasser removal tool. When prompted, click "Start." The removal tool removes W32.Sasser completely.
- 5). Re-enable System Restore, and then restart your computer to complete the removal process.