How to Get a Credit on Bad Roof Shingles
- 1). Review your manufacturer's warranty. Most warranties cover your roof for a limited time of 20, 30, or 50 years. If you do not know your shingle manufacturer, you may contact the company that installed your roof for further information.
- 2). Call the shingle manufacturer. Because the defect must be shown to be a manufacturer's defect and not an installation defect, some manufacturers may have detailed warranty procedures, including a roofing inspection. The manufacturer may have a representative examine your roof to determine the cause of the defect.
Other manufacturers may require you to take photos of your roof and supply defective shingle samples.
Ask your shingle manufacturer about its specific warranty coverage requirements. - 3). Verify your shingle credit. Call the manufacturer and ask for written confirmation of your shingle credit. Pay close attention to any amounts listed as labor credits. These are monies the manufacturer will pay for the replacement of your defective shingles. Some manufacturers may depreciate or prorate your credit based on the age of your shingles. Check to make sure this aligns with the warranty policy and that the amount of depreciation or prorated credit is correct.