How To Remove Negative Search Results From Google And Other Search Engine Results
If you or your company is a victim of smear campaigns or negative reviews in the internet, you do not have to panic and engage an online reputation agency to restore your company's image to its former glory yet.
In fact, major companies and brands do experience this throughout their corporate lives.
After all, no one can please everybody; it's like finding a needle in a haystack.
Big companies have their own media department to handle all those negative reviews and remove them from the internet through legal suits but how can small to medium companies cope with these types of disasters? If you or your company is on a tight budget, then you might want to consider some of the tips below before engaging the services of online reputation companies.
Tip No.
1 - Talk If you find a negative review about you or your company in another person's website, the first thing that you ought to do is to contact the webmaster to have the content removed from the site.
Some webmasters would remove the content especially if it violates any legalities or is slanderous to the company.
If the webmaster refuses to remove the content especially if the site is a review site, you may request the chance to reach the reviewer and have the issue resolved.
This way, other reviewers or visitors would be able to see how your company is able to solve the problem.
Counteracting the bad review with a positive move would help change the person's mind set and if the reviewer is satisfied with how their complaints were resolved, this can be a powerful testament to your company.
Tip No.
2 - If you can't remove it, bury it This is like hiding the bad with the good ones.
There are some instances when you cannot reach the webmaster or the reviewer really had a bad experience with your company and would refuse any help from your company.
The next best thing to do is to increase positive contents by creating relevant ones and push it in the search engines.
The negative review will not necessarily be removed from the search page results; however with relevant and popular contents from your site, the bad review will be pushed down to the second or third pages of the search result.
Studies reveal that many users do not go beyond the first few pages of the search result to look for things that they need.
Tip No.
3 - Learn It is important to prevent the cycle from happening all over again.
Many companies do not learn from their mistake and often times, they are costly causing the company to pay thousands in damage control.
It is important to check customer feedbacks and do random after sales service to determine if the customers have any problems with the company or are satisfied with the services that they have received.
If the customer is not happy, then ask what needs to be done.
If they are satisfied, you can request for positive feedbacks or testimonials that you can publish on your sites.
In fact, major companies and brands do experience this throughout their corporate lives.
After all, no one can please everybody; it's like finding a needle in a haystack.
Big companies have their own media department to handle all those negative reviews and remove them from the internet through legal suits but how can small to medium companies cope with these types of disasters? If you or your company is on a tight budget, then you might want to consider some of the tips below before engaging the services of online reputation companies.
Tip No.
1 - Talk If you find a negative review about you or your company in another person's website, the first thing that you ought to do is to contact the webmaster to have the content removed from the site.
Some webmasters would remove the content especially if it violates any legalities or is slanderous to the company.
If the webmaster refuses to remove the content especially if the site is a review site, you may request the chance to reach the reviewer and have the issue resolved.
This way, other reviewers or visitors would be able to see how your company is able to solve the problem.
Counteracting the bad review with a positive move would help change the person's mind set and if the reviewer is satisfied with how their complaints were resolved, this can be a powerful testament to your company.
Tip No.
2 - If you can't remove it, bury it This is like hiding the bad with the good ones.
There are some instances when you cannot reach the webmaster or the reviewer really had a bad experience with your company and would refuse any help from your company.
The next best thing to do is to increase positive contents by creating relevant ones and push it in the search engines.
The negative review will not necessarily be removed from the search page results; however with relevant and popular contents from your site, the bad review will be pushed down to the second or third pages of the search result.
Studies reveal that many users do not go beyond the first few pages of the search result to look for things that they need.
Tip No.
3 - Learn It is important to prevent the cycle from happening all over again.
Many companies do not learn from their mistake and often times, they are costly causing the company to pay thousands in damage control.
It is important to check customer feedbacks and do random after sales service to determine if the customers have any problems with the company or are satisfied with the services that they have received.
If the customer is not happy, then ask what needs to be done.
If they are satisfied, you can request for positive feedbacks or testimonials that you can publish on your sites.