While it seems like a work at home call center job could be done from anywhere in the U.S., unfortunately that is not necessarily the case. Very few home call center companies hire in all 50 states. Some states have a lot, while others (like Alaska and Hawaii) have very few call center companies. This list is by no means definitive, but these call center companies hire for work at home positions in Kentucky:

• Alpine Access
  Position type: Employee
  Costs: $45 background check; possible equipment costs; more on home offices for call center jobs.
  Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time available
  Home-based agents take in-bound customer service and sales calls for various clients. Reps are paid an hourly rate of around $9 and training is paid. Only after a position is offered, applicants pay $45 for a background check. Hiring process for these call center jobs is online and by phone. It includes a pre-interview screening with a technical skills test, voice audition and phone interview. Bilingual skills a plus; languages include Spanish, Mandarin and Cantonese. More Bilingual Call Center Jobs
   

• Amazon.com
  Position type: Employee
  Costs: No fee; possible equipment costs; more on home offices for call center jobs.
  Duration, hours: Part-time and full-time
  Search "work from home" in Amazon's job database. Jobs pay $10-12/hour.
   
• Apple At-Home Advisors
  Position type: Employee
  Costs: Possible equipment costs; though Apple provides a computer and phone.
  Apple At-Home is a work-at-home call center program from Apple that hires both college students and non-students for full- and part-time positions. It is part of the company's AppleCare support department. Use the keyword "home" in the company’s job database. Recruits from Louisville.
   
• Convergys
  Position type: Employee
  Costs: Possible equipment costs; more on home offices for call center jobs.
  Duration, hours: Schedules with 16 to 40 hours per week available
  Virtual call center agents receive incoming calls and provide services that may include customer service, sales or technical support. Convergys offers paid training and benefits.
   
• LiveOps
  Position type:Independent contractor
  Costs: $50 (or sometimes more) for background check; possible equipment costs; home offices for call center jobs.
  Company hires agents, including licensed insurance agents, for a variety of call center jobs for its clients including outbound sales, bilingual customer service (Spanish and French) and financial services. Agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Agents must become "certified" to work for individual clients. This certification is not paid.
   

• NEW Corp
  Position type: Employee
  Costs: No fee; possible equipment costs; home offices for call center jobs.
  Duration, hours: 20-40 hour/week, weekend and evenings required
  Geographic restrictions: New hires who live within 50 miles of a brick-and-mortar training site must train there; others can train virtually. (Training center located in Bowling Green, KY.)
  Extended warranty company pays home-based customer care reps $9-10 per hour to take in-bound calls. It hires both work-at-home and office-based call center agents to troubleshoot and provide customer service for its clients. The company's clients include Best Buy, Lowe's DirecTV, Walmart, GameStop, AT&T and Gateway. Hires agents bilingual in Spanish/English also. More Bilingual Call Center Jobs
   
• TeleTech@Home
  Position type: Employee
  Costs: No fee; possible equipment costs; home offices for call center jobs.
  Duration, hours: Part-time, 20-30 hours/week
  Global business process outsourcing (BPO) company hires associates In some U.S. states and the U.K. to work from home as call agents and other fields. Bilingual call center agents needed. Benefits include paid training, 401k. Pay is $9-10/hour.
   
• Ver-A-Fast
  Position type: Independent contractor
  Costs: No fee; possible equipment costs; home offices for call center jobs.
  Work at home call center agents use a predictive dialer system to make verification calls for company's clients, which are primarily from the newspaper industry.
   
• VIPdesk
  Costs: Possible equipment costs; home offices for call center jobs.
  Duration, hours: Offers full- and part-time hours but agents must commit to certain availabilities.
  Specializes in delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Its home-based agents handle customer requests via phone, e-mail, and chat and research and fulfill requests from customers in the United States and abroad. Fluency in English is required. Fluency in French, German, Spanish or Italian is a plus.
   
• Voice Applied Customer Service
  Costs: Possible equipment costs; home offices for call center jobs.
  Duration, hours: Varies
  Telephone customer service provider offers call center jobs in both physical and virtual office locations. Call center jobs include: customer service rep, clerical office assistant, conferencing operator, help desk representative, technical support, data entry, telephone sales and debt collectors.
• West at Home
  Costs: $29.95 fee for background check; possible equipment costs; home offices for call center jobs.
  Duration, hours: Varies
  West at Home's customer service agents are employees who handle billing, sales or troubleshooting calls for the company's clients. They are paid on a per-minute rate, per-call or minimum wage. Training is paid. Some bilingual jobs are available. May not hire in all counties in the state.
   

There may be more companies on this list of call center companies that hire agents from Kentucky. Know of another home call center company operating in Kentucky? Email me at workathomemoms@aboutguide.com. Or if you've worked at any of these or another home call center company, write a review.