Courses in Crisis Management
- Courses in crisis communication help managers communicate better with employees who may be affected by a particular crisis. In this type of class, managers role-play with other managers to see how a situation can pan out in the event of a crisis. This type of course helps managers better understand the psychology of employees and how to handle employees undergoing stress.
- External coordination courses help managers and public relations employees better understand how to handle outside interests in the event of a crisis. Those who take this course will learn how to deal with other companies and the press during a crisis. External coordination courses are not meant to directly aid employees, but they do help managers understand how to maintain the company's reputation in the event of a crisis.
- In crisis simulation courses, managers team up with leaders in their staff to work through simulated crises to better plan for the event of a crisis actually happening. In crisis simulation courses, participants role-play with one another to better understand the intricacies of a crisis and how it might affect individual departments in the company. This kind of course also walks participants through the life cycle of a crisis to help them better plan for one.
- In this course, participants are taught the general overview of a crisis and some tactics that can help mitigate a crisis. Participants learn the basics of communication and how to delegate responsibility in the event of a crisis.