Problems

• The problems that TomTom mobile systems frequently experience are freezing, no signal and no sound. These problems interrupt usage of the navigational systems and could be dangerous, depending on when they occur.
  
  

Causes

• The freezing of the system occurs when there are software issues such as outdated maps. The location where the GPS device is being kept causes the signal to drop. The sound becomes distorted or does not function due to corrupted audio files.
  
  

Prevention/Solution

• Update the firmware of the TomTom mobile device to stop the freezing issues. Keep the GPS positioned near the windshield to allow it a clear path to the sky. Perform a hard reset to correct the audio files and settings.