Buses are considered to be the most preferred medium of travel among the people of the middle class. There is a tremendous amount of people who travel by buses daily in the state of Delhi. The Delhi buses serve more than 800 stops all around the city and the state. It was in the year 1948 that the Government of India took over the bus services in Delhi. They had named it as the Delhi Transport Service. Then according to the Road transportation act of 1950, a Delhi Bus Transport Authority was set up which would officially decide on all the routes of Delhi buses. Also if there is going to be any New Delhi buses operating then it would be decided by this authority only.

There are several improvements in the Delhi buses in the past 50 years. There is now an introduction of the DTC pass which is famous among the localities of Delhi. There is also a website that is being maintained by the DTC for the bus routes. People can log in and look for the Delhi buses in all possible routes. Also they have a facility of mentioning the indirect routes if there are no direct buses to the expected place. Thus, there is a tremendous customer support given by the DTC for the Delhi buses.

Also in the recent past, the Delhi buses have become air conditioned especially during the summer times. There is a separate DTC pass for these buses. These are called as Delhi Volvo buses. The fare structure is also very nominal in the case of Delhi buses. It is just Rs. 2 for 1 to 4 kms and ranges to a maximum of 10 for more than 12 kms. There is also a separate fee for the extra luggage which will be carried during journey.