How to Restore a Dell PC by Symantec
- 1). Back up any important files on the computer. Important files include documents, pictures, music and program user files. These files are destroyed as part of the restore process. Backup options include removable media, secondary hard drives, network drives or online backup services.
- 2). Turn the computer off. Remove any peripherals, such as USB devices, connected to the computer.
- 3). Power on the computer. Press "Ctrl" and "F11" simultaneously when the Dell splash screen appears.
- 4). Accept the end user license agreement by clicking the "Accept" button. Select "Recover My Computer to Original Dell Configuration."
- 5). Follow the on-screen directions to run the recovery software. The process takes eight to 10 minutes to complete. Restart the computer.
- 6). Click the "Start" button, select "All Programs" and then "Windows Update." Follow the on-screen directions to download and install necessary updates for your Windows operating system and related applications. Restore important files from your backup source.